Select Engagements

Worked across multiple product and engineering initiatives for a large scale sports broadcaster.

• —Delivered and supported a core product platform currently in active use
• —Partnered with internal teams to extend the platform over time
• —Supported ongoing enhancements aligned with business needs

Result: Long-term engagement with continued product adoption across business units

Designed a scalable, multi-tenant contact center platform to create an unified view of customer interactions.

• —Integrated with Aircall and enterprise ERP systems
• —Built agentic AI workflows to assist support teams
• —Enabled automated and context-aware support actions

Result: Reduced tool fragmentation, improved support efficiency

Worked closely with product and technology leadership to shape a platform focused on streamlining the US used car supply chain.

• —Supported the design of backend pricing infrastructure and algorithms for large-scale operations
• —Helped align product, engineering, and business teams through pilot and early rollout phases
• —Played a key role in translating early-stage ideas into a scalable product foundation

Result: Supported initial pilots with a retailer

Enabled a traditional instrumentation manufacturer to transition from a distributor-led model to a direct online sales channel.

• —Defined digital strategy to complement existing dealer network
• —Designed and built an easy-to-use e-commerce platform
• —Implemented an inbound marketing approach to drive customer acquisition
• —Expanded the platform to include other products, unlocking new revenue streams

Result: Increased online sales margins and reduced dependency on third-party e-retailers

Designed and built a multi-tenant SaaS platform to automate accounts payable workflows.

• —OCR-based data extraction from invoices
• —Integrated with ERP systems including Sage and SAP
• —Streamlined end-to-end approval workflows

Result: Faster processing cycles and reduced manual errors

Development and scaling of a large enterprise onboarding platform to streamline employee onboarding.

• —Supported core product engineering efforts across modules
• —Worked on enhancing platform capabilities and scalability
• —Collaborated with internal teams to accelerate feature delivery

Result: Improved platform robustness and supported ongoing enterprise onboarding workflows